At MyDigiVCard.site, we strive to ensure customer satisfaction with every purchase. Please read our refund policy carefully before making any transactions on our platform.

1. Digital Product Policy

All our services—including digital visiting cards, WhatsApp stores, and other online tools—are delivered electronically.

2. Eligibility for Refunds

As these are non-tangible digital goods, we do not offer refunds once the service is activated or delivered.

A refund may be considered only under the following circumstances:

The customer is charged twice due to a technical glitch.

The service was not delivered due to a system error or failure from our end.

You reported a valid technical issue that we were unable to resolve within 7 business days.

3. Non-Refundable Situations

If you simply change your mind after purchasing a plan.

If you are dissatisfied due to a lack of features that were not promised.

If you failed to use or customize your vCard/store after activation.

If the digital service has already been accessed or utilized.

4. How to Request a Refund

To initiate a refund request, please email us at support@mydigivcard.site within 7 days of your payment, including the following:

Your registered email address

Date and proof of payment

Detailed reason for your refund request

Our team will review your request and respond within 3–5 business days.

5. Refund Process

If approved, refunds will be processed to your original payment method within 7–10 business days.

You will receive a confirmation email once the refund is issued.

support@mydigivcard.site.5. Refund Process

If approved, refunds will be processed to your original payment method within 7–10 business days.

If you need help understanding this policy or have questions, don’t hesitate to contact us at You will receive a confirmation email once the refund is issued.

6. Modifications

MyDigiVCard.site reserves the right to change this refund policy at any time. Updates will be posted on this page with immediate effect.

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If you need help understanding this policy or have questions, don’t hesitate to contact us at support@mydigivcard.site.